Returns & Exchanges
At Mindworks, we want you to feel confident in every piece you wear, which is why we offer a 30-day window for returns on all unworn items with original tags. Our streamlined process ensures that if the fit isn't perfect, your refund or exchange will be handled with ease.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Print and Pack
Download your prepaid shipping label and securely pack your items in their original packaging, ensuring all tags remain attached.
- 3.Drop Off Package
Leave your parcel at any authorized carrier location or schedule a pickup for maximum convenience.
- 4.Receive Refund
Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.